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Ratings and charges

The Usability Exchange independently rates all testers according to the quality of testers' responses on completed tests. Testers are also scored on their reliability - the proportion of tests they complete from all the tests they are sent. These two scores are combined to create an overall rating, which determines the hourly rate testers charge for conducting tests.

Testers can review their overall rating and can see the hourly rate that they are currently paid for completing tests

In advanced tests, organisations are free to choose different testers based on their price and their rating:

When a test is created, organisations can add or remove particular testers from the test's user group according to each tester's price and rating

The system of ratings encourages users to complete tests and to provide high quality feedback - good testers will be rated more highly and will be paid more per test.

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